The Archer Investigative Group, Inc. was originally established to handle workers compensation investigations. It is our area of expertise!
One of the cornerstones of The Archer Investigative Group is our long standing tradition of providing investigative excellence to insurance carriers and claims agencies. Our investigative services, which include casualty surveillance, background checks and activities checks, have helped many adjusters and defense attorneys from coast to coast to gather the information they need to make educated, responsible claims decisions.
We realize that too many insurance investigative agencies make far too many irresponsible promises about what they can do which almost always leaves you looking bad to your supervisors, claims team and the claimant. We understand that you have many choices when selecting an investigative firm and that most insurance investigators sound the same when pitching their services to you.
What we will promise you, which the giant national P.I. agencies cannot, is that we will not embarrass you or your company. We do not accept assignments that we cannot actually do and do well. We do not use investigators who are untrained, inexperienced and make for poor witnesses on the stand. In short, everything we do, we do with your best interests in mind.
Many insurance investigative agencies can’t deliver the same level of service or product that we can because they try and be everything to everyone and everywhere, at the lowest price possible. In our business, labor costs are the main expense that an agency will incur. By keeping costs as low as possible, they try and maximize their profit.
Keeping labor costs low sounds like a sound business decision, particularly when they rationalize this by relying on case management software, an initial training class and even some experienced supervisors to try and make up for a lack of experience or skill in the field.
The problems arise when you realize that their investigators are not professionals, they are individuals with little or no real world experience, supervision by telephone only and a true lack of concern for their low paying dead end jobs. No agency can provide you with true investigative excellence when the work is actually being conducted by inexperienced investigators. Even more insulting than providing these people as their field investigators, these same firms send out sales people to convince your manager that they should be hired to manage your claims files and special investigative unit. You need investigative expertise, and that is what we provide you at The Archer Investigative Group!
Why would any carrier want to work with these giant agencies? Because they sell the idea of “Cost Savings” and “National Coverage,” when often the cases are actually contracted to smaller agencies throughout the country.
We have a different approach. We only take cases in areas we cover regularly and reliably, we have a strict code of ethics we follow, all of our investigators are experienced and make for strong credible witnesses in court, and all of our investigators are professionals.